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Office of The Ombudsman is in Nyagatare District/ Eastern Province receiving and analyzing Injustice cases on grassroot level
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Eastern province Governor, MUFULUKYE Fred, Ombudsman and
the Mayor of Nyagatare District

From 24th to 27th October 2017,The staff of The Office of The Ombudsman are in Nyagatare district/ Eastern Province in the Anti-corruption week. The opening of the week was done by The Ombudsman, The Governor of The Eastern Province, The Mayor of Nyagatare District, the district Police and Army chief.
The opening was done in Nyagatare district, Nyagatare Sector, Balija Cell where people were explained powers of The Office of The Ombudsman. The day was characterized by Injustice cases receiving and analyzing by the Ombudsman Hon. Anastase Murekezi.


RUMAZIMINSI N.Seraphin, The Director of Preventing and Fighting Injustice Unit expaining the powers of the Office of The Ombudsman

The Ombudsman recommended people of Nyagatare district not to bribe authorities for the service offered because they deserve those service. ’’Any paid service is known and once paid, you get a receipt’’ he added
Among injustice cases received by the Ombudsman,land cases and family misunderstandings were the majority.

people meeting the Ombudsman

The social security board health insurance was also one of the challenging issue in Nyagatare due to electronic systems as explained by the district official in charge of the health insurance. The Ombudsman asked the district address the issue as quick as possible in order to prevent injustice that may happen to the citizen.

citizens on the queue asking their questions

a citizen giving a family related case

talking the Mutuel de Sante issue


The district official explaining encountered problems in Mituel de Sante

The Ombudsman asked people to tackle their problems in families rather than frequenting courts in any case.
During the opening ceremony of the injustice campaign week in Nyagatare, the ombudsman received and solved many injustice cases and asked the District to report to him the solutions of the unsolved cases.

The Ombudsman recording a case

Office’s Staff recording all cases for further follow up

Army and Police were present

The Ombudsman addressing to the complainer for clarifications

The Ombudsman Closing the day

 
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