Logo

Languages : Français| Kinyarwanda


The staff of the Office of the Ombudsman were trained on service delivery
Viewed : 24970 times
 

From 15th to 16th May 2013, the staff of the Office of the Ombudsman attended a two-day training on service delivery, assets recovery and forensic auditing Procurement”.

In the closing ceremony of the training, Deputy Ombudsman in charge of preventing and fighting corruption and other related offences Mr. Musangabatware Clément called upon the staff of the Office of the Ombudsman to have the team spirit and to be innovative in their daily work. He added that theconcluded training will help them achieving efficiently their work.

The training on service delivery was delivered by Mr Elia Ngoga from RIAM. The main points discussed were key concepts of service delivery; essential elements of service delivery, service delivery innovation; process analysis and optimization; theories in process optimization.

The main issues discussed on assets recovery were general process for assets recovery, securing evidences and tracing assets, securing the assets; managing assets subject to confiscation, types of confiscation, international cooperation in assets recovery, mutual legal assistance and some barriers of assets recovery.
Assets recovery is an issue which was recently addressed in Rwanda with the draft law on assets recovery. Assets recovery process entails various challenges that include the search and security of evidences, securing and managing confiscated assets. To come up with these challenges requires collaboration and cooperation between different institutions at national, regional and international level.

On Forensic Auditing in Procurement, the staff of the Office of the Ombudsman were trained on general aspects of public procurement, requirements for forensic auditors, indicators of fraud in the tender process, investigative tools and techniques used in forensic auditing. The lack of modern tools for laboratory analysis of physical and electronic evidence as well as electronic surveillance was identified as a hindrance in forensic auditing.

 
RELATED CONTENT

 + SUPPORT STAFF FOR DECLARATION OF ASSETS FOR THE YEAR 2020
 + Brief note on a courtesy call of Dr. Ron Adam, ambassador of the state of Israel at the Office of The Ombudsman on March 5, 2020
 + The Office of The Ombudsman has updated the Delegation from Mozambique on the Leadership code of Conduct and anti-corruption measures
 + Members of the Justice Sector have identified Corruption gaps
 + Staff of the Office of The Ombudsman met General Fred IBINGIRA for the discussions on the heroic values of heroes of Rwanda
 + The Office of the Ombudsman discussed its 2018-2019 annual report with The Committee on Political Affairs and Gender in the Parliament of Rwanda.
 + Rwanda has started a campaign week on the Access to Information law
 + Kwibuka 26
 + Rwanda attended The Anti-corruption conference at ABU DHABI
 + Rwanda to host the 4th Anti-Corruption Awards summit
 + #Kwibuka25: The Office of the Ombudsman Joined other Justice sector Institutions in commemorating the Victims of 1994 Genocide against the Tutsi
 + The Sweden Ambassador paid a courtesy visit to the Office of The Ombudsman
 + Video:Justice Caravan in 5 Districts
 + Umuganda of July 2018: The Office joined Nyabihu Citizens
 + 11th July, Rwanda along with Africa is celebrating Africa Anti-corruption Day for the First time
 + LAW DETERMINING THE JURISDICTION OF COURTS HAS MADE SOME CHANGES IN THE COURTS JUDGEMENT REVIEW SERVICE
 + The Office of The Ombudsman has signed the Memorandum of understanding with Transparency International- Rwanda Chapter
 + The Office of the Ombudsman in an Anti-Injustice campaign week in Ruhango District
 + China Global Television Network to cover stories on corruption free Rwanda journey
 + Office of The Ombudsman is in Nyagatare District/ Eastern Province receiving and analyzing Injustice cases on grassroot level
 + The Ombudsman presented to The Parliament the annual report of the year 2016-2017 and the action plan of the year 2017-2018.
 + The Office of the Ombudsman is fighting against corruption through media
 + The delegation from the Republic of Mali to learn from Rwanda through The Office of the Ombudsman
 + The Senate of Rwanda has approved Anastase MUREKEZI as the new Ombudsman of Rwanda
 + Comprehend The application for review of final court decisions due to injustice
 + A Delegation from OIF visited the Office of the Ombudsman
 + Office of the Ombudsman to be among other Observers during 2017 Presidential Elections in Rwanda
 + Muhanga: Another suspect was arrested involving in Corruption
 + The Office of the Ombudsman received the Delegation from the Puntland state of Somalia
 + For the 10th time, Rwanda will celebrate the international anti corruption day
 + "Private and public collaboration is necessary so that the fight against corruption can be possible" Ombudsman
 + List of shortlisted and not shortlisted candidates on 2 posts
 + Recruitment at the Office of the Ombudsman (NEW)
 + Rwanda improves the score by 5 and comes among the 5 least corrupt countries in Africa
 + Fighting corruption is not only for government institutions ” Deputy Ombudsman tells Eastern Province partners
 + Privates Sector vows to join hands with the Office of the Ombudsman in the fight against corruption in procurement
 + Deadline to declare to the Office of the Ombudsman
 + Gambian Minister of Justice commended the close relationship of the Office of the Ombudsman with other anti corruption institutions
 + The Office of Ombudsman and partners discussed on ways to improve Courts judgement review process
 + Anti Corruption Initiatives of the Office of the Ombudsman
 + Deadline to declare assets to the Office of the Ombudsman
 + "Before you ask the government what it can do for you, first of all what is your contribution?"said an anti corruption club member in youth anti corruption day
 + " Your institution is unique, you are inspiring Africa" Mr Wada Maman, Secretary General of Ti-Niger
 + ANTI INJUSTICE DAY IN GATSIBO DISTRICT
 + Merry Christmass and happy new year
 + THE Office of the Ombudsman in 2014 Rwanda International Trade Fair
 + The Office of the Ombudsman in solving injustice cases in Nyagatare District
 + “ Ndi Umunyarwanda is one of the coping strategies with Rwandan Problems” Prof Dusingizemungu Jean Pierre
 + The African Anti-corruption week was launched in Gisagara District.
 + Heads of Anti-corruption institutions reaffirmed their commitment and cooperation towards the prevention and combating of corruption in the East Africa region.
 + Annual General meeting of EAAACA 4th-5th November 2013
 + The Office of the Ombudsman deployed 35 observers in the parliamentary elections
 + Executive Secretary of Nyamasheke District tried to bribe an official at the Office of the Ombudsman
 + “Rwanda is the least corrupt country in Africa” Global corruption barometer 2013
 + EAC delegates say corruption impeding regional integration
 + New Deputy Ombudsman Mr. Musangabatware Clément sworn in
 + The staff of the office of the ombudsman to participate in volunteerism policy
 + Lesotho delegation visited the office of the ombudsman.